About Orders


This catalog contains both out-of-state and in-state prices. Please be sure to select the appropriate option. Wisconsin residents who are not tax exempt must add 5.5 percent to cover state and county sales tax. Prices subject to change.

Order by Mail

Orders may be placed by mail via check or credit card. Print and complete a paper order form and submit with payment. All orders require prepayment. If you require a proforma invoice, you may request one by completing the form on the Contact Us page.

Return Policy

Unused, undamaged items may be returned for full refund within 10 days of receipt. Shipping and handling are nonrefundable.


All orders are shipped via a parcel delivery service. Shipping addresses should contain a street address and addressee. Items ordered together are not necessarily shipped at the same time or in the same package.

Orders from Alaska and Hawaii will be shipped UPS second-day air.

International orders will be shipped via Airmail Parcel Post. Please allow 3-4 weeks for delivery.

Questions or Comments?

Complete the form on the Contact Us page or call customer service at 1-800-243-8782 (U.S. only) or 608-266-2188 between 8:00 a.m. and 4:00 p.m. Central Time.